Contact us

The store follows a transparent approach to store practice: we are available to help with products, orders, shipping, returns, payments, privacy requests, and general support.

The store follows a consistent approach to process: Brand name: Brooklyn Pets

The store follows an accountable approach to handling: Business name: Brooklyn Pets

For reliable process, the applicable standard is this: Email: support@BrooklynPets.us

The store follows a transparent approach to service: Phone: +1 (718) 552-2081

As part of straightforward service, customers should understand that Address: 113 Wyckoff Ave, Brooklyn, NY 11237.

For a straightforward account of our guidance, the relevant position is that Customer service hours: 7 days a week, 9:00 AM–7:00 PM EST.

Our commitment to careful customer understanding means that for order-related questions, include the order number when contacting us. As a related point, do not send a return until return instructions and a prepaid label or equivalent free arrangement have been provided.

As part of accountable service, customers should understand that the business name is Brooklyn Pets. Where applicable, the customer contact email is support@BrooklynPets.us. At the same time, the storefront brand name is Brooklyn Pets. Accordingly, the complete physical address, which is also the default return address, is 113 Wyckoff Ave, Brooklyn, NY 11237. In addition, the customer contact telephone number is +1 (718) 552-2081. Store hours are 7 days a week from 9:00 AM to 7:00 PM EST.